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Managing your Microsoft Learn profile settings

About the Microsoft Learn profile

Although you may access many of the Microsoft Learn site experiences without creating a Learn profile, a profile is required to access many key features of the platform, including:

  • Access for our AI powered experiences
  • Personalized recommendations
  • Progress tracking for learning activities
  • Registering for certification exams
  • Sharing training and credential progress with employers or schools
  • Earning EXP and achievements
  • Access to free Azure resources and sandboxes
  • Participation in challenges and Q&A

Create a Microsoft Learn profile

Before creating a Microsoft Learn profile, check if you already have one under a different login—like a work, school, or another personal Microsoft account. To check, search your email for past messages from Microsoft Learn.

You need a Microsoft account to create a profile. You can use either:

  • A personal Microsoft login account (recommended): Keeps your learning progress and credentials even if you change jobs or schools. You can only use one personal account.
  • A work or school login account: Lets your organization track learning progress and allows you to access organizational discounts. You can add up to five of these.

We recommend starting with your personal Microsoft login account. After creating your profile, you can add work or school login accounts at any time.

To create your profile

  1. Go to any Microsoft Learn page.
  2. Click Sign in (top right).
  3. Sign in with your Microsoft account.
  4. If it’s your first time, you’ll be prompted to set up a profile. If not, you’ll be signed in automatically.

Screenshot of the Microsoft Learn homepage, with an arrow to the sign-in link in the top, right corner.

About your Learn settings

Familiarize yourself with the following important Learn Settings:

  1. Learn Username: This is your unique ID on Microsoft Learn and appears at the end of your public profile URL (used to share achievements). You can change it anytime in your profile settings. Support will ask for this if you have issues with your profile.
  2. Legal Name: This is used for identity verification when taking a Microsoft Certification Exam. Your legal name must match the name on the government-issued ID you'll present at your exam appointment. If you've already registered for an exam, changing it requires Microsoft support approval.
  3. Display Name: This is the name shown on your public profile, certificates, and transcripts. You can use a preferred name here and change it anytime.
  4. Contact Email: This is where you’ll receive notifications from Microsoft Learn, including exam certification renewal reminders, Q&A replies, and challenge updates. Make sure it’s an email you regularly check and can receive emails from Microsoft.

Screenshot of the Personal info, username, and URL section in the Microsoft Learn profile settings.

Update your display name or public profile URL

To change your display name:

  1. Select the profile icon in the top, right corner
  2. Select Settings
  3. Under Personal info, username, and URL, update your display name
  4. Select Save

To change your public profile URL:

  1. Select the profile icon in the top, right corner
  2. Select Settings
  3. Under Personal info, username, and URL, update your URL
  4. Select Save

Add login accounts to your Learn profile

After creating your Learn profile, you can add other login accounts.

Availability of the credentials and achievements on your Learn Profile depends on your continued access to at least one of your designated login accounts.

  • If you created your Learn profile using a personal login account, you may add up to five (5) organizational (work or school) accounts. This allows you to provide your professional or academic organization with access to your learning progress data and to take advantage of organizational discounts.
  • If you created your Learn profile using a work or school account, adding a personal Microsoft account is highly recommended. This ensures that you maintain access to your learning history and credentials regardless of your employment or academic status. Only one personal login account is allowed.

To add another login account to your Learn profile:

  1. Select the profile icon in the top, right corner
  2. Select Settings
  3. Under Account Management, select Add Login account
  4. Sign in to the login account you want to add
  5. Adding a login account that is already associated with a different Learn profile will result in a Profile Merge.

Screenshot of the Account Management section in the Microsoft Learn profile settings.

Learn Profile Merge

If you have created more than one Learn profile, you may be able to merge them.

Merging brings together all learning progress, credentials, and transcripts from both profiles.

  • Your data will be merged into a single profile
  • You’ll still be able to sign in with all login accounts on both profiles.
  • Editable information like your display name and interests can still be changed later.
  • All your learning progress will be combined in one place.

Merging profile data can't be undone.

For more information about merging Learn profiles, view the Learn frequently asked questions.

Manage your email preferences

Update your contact email for notifications from Microsoft Learn, or opt out by unsubscribing:

The Microsoft Learn contact email is used to provide important reminders about your certification renewal deadlines.

If you choose to unsubscribe, you'll no longer receive certification renewal reminders. It is your responsibility to take your free renewal assessment before the expiration date to avoid having to retest.

  1. Select the profile icon in the top, right corner
  2. Select Settings
  3. Under Manage email preferences, update your contact email for notifications
  4. Select Save

Screenshot of the Manage email preferences section in the Microsoft Learn profile settings.

Delete your Microsoft Learn profile

If you no longer wish to have a profile on Microsoft Learn, you can delete your profile and all Learn user data. After deletion, it's no longer recoverable.

To delete your Learn profile:

  1. Select the profile icon in the top, right corner
  2. Select Settings
  3. Under Delete your profile, select Delete profile
  4. Follow prompts

Screenshot of the Delete your profile section in the Microsoft Learn profile settings.

Manage your profile privacy settings

Your Learn profile is publicly available to people who know the URL and displays your display name, Learn achievements, Collections, and Q&A contributions.

To hide this information from public view, you can turn on Private Mode for your profile:

  1. Select the profile icon in the top, right corner
  2. Select Settings
  3. Under Privacy Settings, toggle the Private Mode option to ON
  4. Select Save

Screenshot of the Privacy settings section in the Microsoft Learn profile settings.

Download your data

You can download a copy of your Microsoft Learn profile data, which will export in JSON format:

  1. Select the profile icon in the top, right corner
  2. Select Settings
  3. Under Download your data, select Download

Screenshot of the Download your data section in the Microsoft Learn profile settings.

Next steps

For more information about the Learn profile, view the Learn frequently asked questions.